I was called to help out an upgrade from Filemaker 11 to Filemaker 16. The overall process of upgrading was pretty easy and no problems in converting the files and getting the desktops upgraded.
I did get a call a couple of days later as users were unable to send emails from the Filemaker database via a custom script they had. Here is a screen shot of the server busy error message you get from outlook when sending an email from Filemaker.
After some troubleshooting and calling Filemaker tech support, we found that outlook was running a 32 bit version and Filemaker 16 was running a 64 bit version. Apparently these programs need to be on the same version (either both 64 bit or 32 bit).
Because outlook was already installed on all the computers in this office I uninstalled the 64 bit version of Filemaker and installed the 32 bit one. Once I did this sending emails worked again like it should and no other problems were found.
So if you are getting this same type of error, take a look at which version of Filemaker and outlook you are running and make them the same.
I’ve been using CrashPlan for a couple of years now and have never had any issues with it till the last update that it automatically did. Not sure what happened but all of a sudden my little crashplan tray icon was grayed out and said “unable to connect to the backup engine.”
After making sure my antivirus program wasn’t blocking ports or doing something odd to hinder the operation of Crashplan I downloaded the newest update from their website and proceeded to do an uninstall and reinstall of it thinking that should fix any problems that had happened during the last update. Boy was I wrong!! After doing a couple of hours of research and reading forums and even sending off emails to them about my issue I was able to finally figure out my problem.
The problem was that the Crashplan backup service would not start. If I tried to start the process it would stop immediately.
So here is the fix…You need edit the crashplanservice.ini file. For me it was in c:\program files\crashplan\crashplanservice.ini or you could do a file search for this if you can’t locate it. Open up the file in notepad and edit the line that has Virtual Machine Parameters=-Xrs -Xms15M -Xmx1024M and change the Xmx1024M to Xmx512M then save the file and now try and start the Crashplan backup service again or just reboot the computer.
Hope this helps anyone out there that has this issue and save you the many hours trying to resolve this.
If you ever have logged into windows and your desktop doesn’t come up or your files aren’t showing up, you probably have a corrupted profile. This can happen for a number of reasons as sometimes the computer doesn’t shutdown properly or power outage or hard drive failing.
I was able to find a nice tutorial online at http://www.theonlinetutorials.com/how-to-resolve-windows-xp-temp-profile-problem.html that gives good detail instructions on how to recover from a damaged profile. I have tested this out and it works great.
So if you ever run into this give this a try and let me know if it helps you.
Here is a quick tip for today on how to reset the Trio Stealth G2 tablet. This is helpful in case you forgot your password or looking to do a clean reset of your tablet.
1) Turn the tablet off.
2) Hold down the + volume button and then turn on the tablet.
3) Keep holding down on the + volume button till you see a safe mode screen (like the picture on the right). Takes about a minute for this screen to show up.
4) Now let go of the + volume button and press the – volume button to move the selection down to do a factory reset. Then hit the power button to select this option. It will ask you if you are sure and again you will need to hit the – volume button to scroll all the way down to select Yes, delete data and reset. Now hit the power button and the tablet will reboot.
5) Once the tablet reboots and comes on again it will ask you all the questions again to setup your tablet. Go through the process and once you are finished your tablet will be back to where it was when you first bought it.
If you have any problems or questions leave a comment below and I would be more than happy to help. Just know that all data on the tablet will be lost.