So I came across a computer today that had some very odd symptoms such as: 1) When I would try to go to the windows update website I would get a blank page 2) I couldn’t start system restore to try and do a system restore from days or even weeks prior 3) A lot of web pages and sites weren’t displaying correctly although some were ok, 4) Many applications weren’t working right and I even tried to do a system scan with the McAfee anti virus the user had.
So after doing a bunch of research online and booting the computer in safe mode to check things out it turns out a bunch of stuff was unregistered. So here’s what I did and it worked for me: I ran the following commands to reregister the following.
regsvr32 /i mshtml
then ran hitman pro 3.5 and combofix to find and remove the rootkits and malware that was on this computer. I also ran a full virus scan afterwards just to make sure everything was clean.
This solved the problem and the computer is now back to normal.
I will be doing another write up on hitman pro and combo fix along with some of the other virus and malware tools I use to find and clean viruses, malware and rootkits on computers. Hitman Pro use to be free but now cost like $20 to buy in order for it to remove the stuff it finds. I have bought this program and highly recommend it as it does find a lot of the malware and rootkits and is able to remove them with no problem.
Hope this helps and let me know of programs you have found that help remove malware and viruses.