Does your sprint phone voice messages all of sudden start going straight to text? Do you get a message saying “(some number) has sent you a Sprint Voice Message. To listen call 650-603-0000 or click: http://smsvoice.sprint.com/iv.do (bunch of numbers)?” And when you try and call the number you just get a busy dial tone.
I recently came across this problem on my own phone and was soo annoyed by this that I thought it would be an easy fix to just turn off this feature. Boy, was I wrong!! So here are the steps to get your voicemails to stop sending to your text and back to the voicemail app.
1) Go into the system settings of your phone and update your profile. Once this is updated turn off your phone and then take out your battery for about 10 seconds. Put battery back in and then turn on your phone.
2) Once phone is back on, go into your voicemail app and click on the microphone icon to compose a new message. In the TO: field type in email@example.com (NOTE: there are 2 v’s in the vvm, this is not a typing error.)
3) Click the green icon in the middle of your screen to start a recording. Just record a second or two then click on the icon again to stop it. Now go ahead and send the message.
4) Within a few minutes you should start receiving any old message you may have. If nothing comes into your voicemail box, then after about 5 minutes go ahead and leave yourself a voice message and it should come through to your voicemail app again.
I hopes this helps any of you that made the same mistake I did in signing up for the “premium” voicemail feature only to find out you don’t like it. Let me know if this helps you by leaving a comment below.